A few weeks ago there was a tragic fire at a very famous hospital in Kolkata in which 87 people lost their lives. I was obsessed with trying to find out what lessons could be learnt so that we protect others and ourselves. The root cause for any failure can always be traced back to a handful of reasons, the usual culprits are incompetent leadership, poor management, inappropriate technology, shoddy design, incompetent staff and negligent people. It is difficult for most people to appreciate that the seeds of a tragedy are sown long before the bitter fruit arrives. In the case of the Kolkata hospital fire, this is the inside story as narrated by someone who knows. About two weeks prior to the killer blaze erupting, a similar fire had taken place at the very same hospital in the basement where inflammable supplies were stored till the ceiling. The staff of the outsourced security firm promptly responded with confidence and took the initiative. The secur...
Knowledge with wisdom, positive attitude, and good management skill can unravel any enigma.