Authority without responsibility always leads to dictatorship. A survey of the most detested departments in any organisation will normally reveal four villains. Human Resources, Administration, Accounts and Security, are indirect departments invested with huge discretionary power and authority, which is significantly disproportionate to their accountability for overall organisational performance. Runaway HR departments at many organisations are severely harming their own organisations and employees. Here is an example. Rao was a sincere, competent, loyal, punctual and hardworking employee. He frequently worked extra hours without any monetary reward, to attend to urgent needs of both customers & colleagues. Rao always felt as if it was his own company and that he belonged there, respected and needed. One day due to some unavoidable circumstances, Rao arrived for work about 30 minutes late, probably the first such lapse in 7 years. The Human Resources depar...
Knowledge with wisdom, positive attitude, and good management skill can unravel any enigma.