Enigma Solution

I was initially amazed, not any more. On visits to organisations to hear the familiar lament "Nothing ever happens without me. Must I do everything myself?" The manager / owner takes some action supposedly to get things done. Soon thereafter the situation lapses into the earlier condition. This is like sitting on a see-saw. We go up, only to come down again. It is like taking three steps forward and two and a half steps back most of the time. This style of functioning saps the strength and eventually the spirit of the organisation. At best the organisation will survive and plod along and in many cases just goes out of business. We were no different until we adopted a philosophy called KAIZEN with great success. 'Kai' in Japanese means small 'Zen' means change. Thus Kaizen means 'Small Changes.' It is a kind of discipline, of continuous improvement by the introduction of small changes all the time. Adopting Kaizen is not a magic wand that will suddenly ...