Enigma Solution

Authority without responsibility always leads to dictatorship. A survey of the most detested departments in any organisation will normally reveal four villains.  Human Resources, Administration, Accounts and Security, are indirect departments invested with huge discretionary power and authority, which is significantly disproportionate  to their accountability for overall organisational performance. Runaway HR departments at many organisations are severely harming their own organisations and employees. Here is an example. Rao was a sincere, competent, loyal, punctual and hardworking employee. He frequently worked extra hours without any monetary reward, to attend to urgent needs of both customers & colleagues. Rao always felt as if it was his own company and that he belonged there, respected and needed. One day due to some unavoidable circumstances, Rao arrived for work about 30 minutes late, probably the first such lapse in 7 years. The Human Resources depar...

An interesting reaction to my writing, is that people begin to ask for advice. Though this is flattering it can be a bit dangerous both for me and the person seeking my advice. I wish they would realize that, all I have to share with most of them is only my confusion. Pradeep recently wrote to me, that he felt he was a zombie without a meaningful life. He worked for a very big and famous multinational organization. He was paid very well and had a lot of perks and facilities provided to him. He felt trapped in a line up of demanding and aggressive bosses, exhausted subordinates and impossible targets. Like most of his colleagues, even 12 hour work days and six days a week of slogging were insufficient to meet the workload demanded from them. He felt he was unable to satisfy his bosses because of lack of competence and ability. Constant battering by his bosses and unhappiness at home had eroded his confidence. He wanted my advise on ways and means to boost his confidence. I tol...