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Using Statistical analysis can be your secret weapon.

You may have heard of, the use of statistical process control and statistical quality control to reduce defects in manufacturing from a few percentage points to ppm (parts per million) levels. At the heart of this is good application of statistics. The stereotype of a statistician is a serious chap, quite boring and often speaks in a language that appears alien to most people. Every organisation should avail the services of a good statistician even if on a part time basis. Most statisticians are also well versed in a complimentary subject called Operations Research (OR), which is an interdisciplinary branch of applied mathematics that uses methods such as mathematical modelling, statistics, and algorithms to arrive at optimal solutions even to complex problems. The raw material for a statistician is data. Most organisations do not collect any data leave alone collate it and hence for them meaningful analysis is not possible. We were fortunate to be introduced to Mr.SB Deo. H...