Enigma Solution

When my junior colleagues approached me and said, "Sir we have a problem". I used to immediately ask, "What is the problem?" That was it, then I was in a big trouble. Then a lot of my precious time would  be consumed in listening to loads of moaning and whining. Unfortunately, the reward for good work is more work. If you are good at solving issues, you are inundated with more issues to tackle. So I became a magnet for problems and issues. Initially one gets excited about the ability to tackle issues, after sometime one begins to tire and then frustration sets in which turns into rage. Frustration often leads to depression and that is unhelpful and rage is a kind of insanity and highly self destructive.  Many clients also often tell me, "You know the problem is ......... " or "You don't understand what the problem is."  They are probably right, I do not understand. The greater issue is, that they themselves also do not k...

        F requently requested to assist organisations large and small, I observe a common and recurring theme.  The issues revolve around the struggle of owners /managers to manage effectively. This is visible predominantly in companies that have started small and are growing, in family run businesses and families themselves. They are invariably puzzled that management approach, style and methods which worked so well in the past, now just don't work anymore. They resort to even more hard work and effort, yet the situation only worsens. Finding themselves in unfamiliar situations they dart here and there implementing fads, half hearted strategies alien to their thinking and character. They do this because they are getting frustrated and doing something is considered better than doing nothing. They change staff and managers. They churn product mix, vendors and even customers and markets. They try so many things but nothing seems to work. They chang...