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Why is it so damn hot?


Our time can be divided by our focus on ourselves, our family, work, socialising and recreation. 
There is however a factor which cannibalises our peace of mind and our time, called 'nonsense'. 'Nonsense work' is time and effort spent on having to cope with problems which make no sense whatsoever, they  should never have occurred in the fist place. These are headaches and problems created sometimes by we ourselves but usually caused by others. 

Unfortunately we are dependant on others to meet our requirements and solve problems we face, because we now live in a society of organisations filled with specialists. 

The larger and more complex the organisation that we have to deal with, the more bureaucracy there is, and to justify their existence, create enormous amounts of nonsensical work for people.

The frustration with bureaucracies is the solution provider is completely disconnected from the person/s who face problems that need to be resolved. The disconnect may be due to good old stupidity, personal bias, bureaucracy, lack of accountability or just good old incompetence. Big organisations of which the government is a good example are the greatest enemies of both effectiveness and efficiency.

The situation usually seems to be unsolvable or impossible to tackle, so most people just grumble and cope.  The enterprising and result-oriented people however do not give up so easily. They find a way to get what they want. They often resort to 'jugad' which is an unusual approach that effectively compels people to respond and act.

Here is a classic case of effectiveness;
A dentist friend of mine who was formerly with the Indian army was posted near India's northern border. As was to be expected, the  infrastructure was good, but the hospital where he worked became unbearably hot for both patients and hospital staff during the summer.

Officers at the hospital sent numerous requests formally, pleading with their superiors for providing effective ventilation and cooling. After three years of pushing, a budgetary allocation was made for providing air conditioning to some areas of the field hospital. Finally the air conditioners arrived but lay around for another two years waiting to be installed. Various requests to concerned engineering staff to install the air conditioners seemed to fall on deaf ears.  

Then one hot summer day a golden opportunity presented itself. The commanding officer, a general developed a severe tooth ache. The dentist at the hospital knew from the earlier examinations in the winter that the general that would need a 'root canal' procedure, a long and uncomfortable affair.

The general's office set up the appointment to visit the hospital. The doctors had a brainstorming session. This was a great opportunity to get what they needed desperately.

Three hours before the general was to arrive, the doctors shut all the doors and windows, turned on all incandescent lamps and heat sources, including surgical lamps, autoclaves, heaters, steamers etc. In an hour the dental clinic and related areas were heated up like a sauna made worse by a very hot summer day.

Just before the general and his assistants arrival the equipments were turned off and stored away and the windows were opened. Within a couple of minutes of entering the hospital, the general started sweating profusely.  He wanted to come another time but the tooth ache was tormenting him.

Minutes felt like hours to the helpless general in the dental chair as he squirmed uncomfortably from the pain and the heat.. As the dentist advanced with his menacing looking tools the general kept mopping his face and asked the  hospital chief, "How long is this going to take, and why is it so bloody hot?' Why is there no ventilation here?

The hospital chief said, "Sir this procedure will require minimum of four sittings of approximately an hour each. We have no air conditioning installed here even though they have been purchased and delivered. We have been repeatedly asking the maintenance staff to fit the air conditioners which arrived a couple of years ago but so far, they have not yet found the time to install them".

As he was leaving the hospital, the General issued instructions to his assistant that  the air conditioners must be fitted the very next day without fail.

The air conditioners were installed the next day.
                                 ___________________

If you want different results do something different.

Comments

  1. Col BSKS Chopra says;

    A good story but such stories do come about in the Army,Airforce and
    Navy.

    BSKS

    ReplyDelete

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